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business phone numbers, amount of initial deposit, and desired bank product(s). When this information is captured, the bank teller submits it for electronic approval (business rule validation) by the application. During this process, the application will connect to the checking account history system (CAHS) to obtain information relevant to the customer. The application also checks for existing accounts, type of transaction (cash or check) as entered by the bank teller, and type of new account. When approved, the application notifies the bank teller that the account is open (active). Perform use case Processing Funds Transaction for the initial deposit. |
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If, during the electronic approval process, the application finds that the customer has an existing, active account, the application notifies the bank teller, reminding her to notify the customer that the new account will be part of the family of accounts under the customer's Social Security number. The account is then opened. |
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If the customer has an existing account that is inactive, the bank teller is notified. Perform use case Canceling a Transaction. |
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If the customer is new and doesn't have the minimum required balance as entered by the bank teller, the application notifies the bank teller, and the transaction is canceled. |
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If the customer is a new customer and has a negative checking account history, the application notifies the bank teller. Perform use case Canceling a Transaction. |
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Deposit New Funds |
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The bank teller indicates to the application that she wants to deposit funds to a certain account. Perform the use case Processing Funds Transaction. The account is increased by the amount of the deposit. |
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Withdraw Funds |
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The bank teller indicates to the application that she wants to withdraw funds from a certain account. Perform the use case Processing Funds Transaction. The account is decreased by the amount of the withdrawal. |
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If the teller tries, at the customer's request, to withdraw more money than is available, the application notifies the teller. Perform the use case Canceling a Transaction. |
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Close an Account |
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At customer request, the bank teller indicates to the application that she wants to close an account. The bank teller enters the account number of the account. The application prompts the teller to ask the customer for his driver's license and Social Security number to verify that the customer is authentic. After the bank teller indicates to the application that the customer is authentic, the application prints out the account |
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